Director of Talent and Organizational Development
Job Description
Full Job Description
VISION: Transform the university through the power of generosity.
MISSION: Unite donor passions with university priorities to elevate the impact of Oklahoma State University.
DEPARTMENT PURPOSE: The Human Resources departmental purpose is to attract, develop and retain high potential individuals to support the mission of the OSU Foundation.
PRIMARY PURPOSE: The Director of Talent & Organizational Development plays a pivotal role in shaping the talent strategy and organizational growth for the OSU Foundation workforce, as well as shaping the overall employee experience.
KEY AREAS OF FOCUS:
- Strategic Talent and Organizational Development Leadership 50%-
- Develops and executes strategic plans for high-impact training, fostering career growth and opportunity for all employees.
- Conducts organizational needs assessments to identify and prioritize critical training activities that align with Foundation goals and creates learning content related to organizational development gaps.
- Partners with others to assist in the content building process of learning tools
- Collaborates with HR team and Organizational Management Team to prioritize organizational training needs and evaluate effectiveness of programs.
- Oversees training schedules and programs, leveraging best practices and competency frameworks to support employee retention and development efforts.
- Develop and maintain processes to identify high potential, emerging talent and create related career development strategies.
- Analyzes training program metrics to ensure the effectiveness of training programs and identify opportunities to improve based on adult learning theory, technologies, and innovation. Manage Learning Management Systems to ensure accuracy and optimization of systems.
- Oversight of Onboarding Experience 30%-
- Creation of onboarding plans for all new hires in collaboration with the hiring manager.
- Review customized onboarding plan with new hires and routinely monitor progress. Collaborate with OSUF onboarding facilitators to ensure presentations and resources are informative and helpful.
- Facilitation of Training 20%-
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- Deliver training sessions, workshops, and on-the-job training at an expert level, reinforcing OSUF’s values.
- Lead the development of training materials, job aides, and presentations, according to industry best practices.
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JOB COMPETENCIES AND EXPERIENCE:
- Education & Certifications- Bachelor’s degree required, with an emphasis on business management, organizational development or human resources
- Experience-
- 10+ years of experience preferred
- Success as a collaborator, relationship builder and change agent, demonstrating strong interpersonal skills.
- Experience using and implementing new technologies to support learning and development across an organization.
- Experience in non-profit/higher education preferred. Exceptional oral and written communication skills, including the ability to communicate and present effectively to groups of stakeholders.
- Worksite Options- This position is required to be performed onsite. Work is performed on employer premises or designation assignment location.
- Organizational Competencies-
- Effective Communication: Listens well and highly persuasive in communications; presents ideas in a manner which actively engages others; takes action to reduce communication barriers, diffuses conflict before it starts and works proactively to create and maintain effective communication across and within the organization; successfully carries out crucial conversations and encourages and coaches others to have crucial conversations to resolve conflict.
- Execution & Initiative: Holds self-accountable for achieving standards of excellence and results for the organization; seeks out understanding of both donor needs and internal processes; continuously pursues improvement of the organization’s performance by enhancing business processes, systems, teams, facilities or equipment; takes charge in a crisis and effectively maneuvers through complex situations and makes tough decisions in a timely manner.
- Teamwork/Interpersonal Skills: Demonstrates commitment to employee engagement and leverages programs and tools to build business plans and monitor progress; utilizes employee recognition and reward programs to celebrate individual and team success; looks for opportunities to create cross-functional teams that leverage employee strengths; proactively takes steps to retain colleagues as employees by building trust and developing their skills; builds relationships internally and externally and uses relationships to build consensus and create results; coaches others and is able to message appropriately, maintaining confidentiality; excels in maneuvering in a complex and political environment.
- Problem Solving/Judgment: Understands and reinforces teams’ use of approved policies and procedures to ensure compliance; looks more broadly across multiple lines of business to identify opportunities and pro-actively solve problems and implement solutions; challenges assumptions, bases decisions on the right mixture of data analysis as well as wisdom and experience.
- Adaptability/Flexibility: Partners with other colleagues to explore implications of shifting dynamics; communicates in an effort to engage team members and partners in change efforts, explaining the rationale, impacts and benefits of change both vertically and horizontally; involves others in planning and implementing change, keeping them informed of progress; leads with confidence during times of change; drives the implementation and acceptance of change in the workplace, including innovative solutions and alternative approaches for changing circumstances.
- Courage & Conviction: Takes responsibility for team outcomes regardless of success and learns from all results; creates an environment where failure is seen as an opportunity for learning; practices ethical decision making and encourages the same in others; has the courage to hold others accountable for their actions and decisions.
- Donor Centered: Ensures team understands the importance of donor-centered service in accordance with OSUF standards; explains difficult information while focused on the donor’s perspective and level of knowledge.
PHYSICAL REQUIREMENTS: Must use a computer terminal and view a computer screen for extended periods of time. Must talk in person or by phone (frequently and sometimes for extended periods) to people on campus and across the country. Must constantly use visual acuity to check printed and designed materials of various types. Must be able to navigate within the OSU Foundation. Typical office working conditions.
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